CEO of Zappos.com, Tony Hsieh shares his experiences starting up a business

By | March 9, 2011 at 6:32 pm

Some insightful tips on building your business – from someone who’s been there

Loic Le Meur held an interview with Tony Hsieh CEO of Zappos.com – Tony shares with us the highs, the lows, the joys and the stress that comes with starting up a business.

Tony goes onto explain some essential processes when starting up a business:

  • – Culture: Commit to Core Values – Company and Personal Values are most important
  • – Customer Service: Focus on this area, employees and vendors are more passionate about the product when customer service is strong.
  • – Its not about the Money: Its about the vision – if we have this higher purpose, money will follow.

Its a great interview with many helpful insights. I find Tony very inspirational and he has some great advice on this topic.

  • Anonymous

    Brilliant. I got quite a lot out of that.